critical success factors for e-business

Numerous case studies and white papers published all identify the Critical Success Factors you need in order to succeed with web e-business. Patricia B Seybold in addition to other respected e-business experts have outlined specific case studies that document some of these Critical Success Factors. This short paper intends to amalgamate these authors and e-consult’s experience in a very succinct manner. Please note that this list is by no means comprehensive, each organisation has its own Critical Success Factors – these can only be identified by investigating the infrastructure in place, the supplier value chain and the customer relationship methods emplaced.